Legal
Effective date: 27 February 2026 · Last updated: 27 February 2026
Hi Joanna is powered by artificial intelligence. AI systems can produce inaccurate, incomplete, or misleading outputs. Always verify important information independently before acting on it. Hi Joanna does not provide professional legal, financial, medical, or travel advice.
The information, responses, summaries, recommendations, and actions generated by Hi Joanna (the "Service") are produced by artificial intelligence systems and are provided for general informational and convenience purposes only. They do not constitute professional advice of any kind.
While we strive to make Hi Joanna as accurate and helpful as possible, AI technology has inherent limitations. The Service may produce outputs that are factually incorrect, outdated, incomplete, biased, or otherwise unsuitable for your specific situation. You should not rely solely on the Service for any decision that could have significant consequences.
You acknowledge and accept the following known limitations of AI-powered services:
AI models can generate plausible-sounding but factually incorrect information — a phenomenon known as 'hallucination'. This includes incorrect dates, names, prices, addresses, phone numbers, and other factual details. Always verify critical facts from primary sources.
The AI models underlying the Service have a knowledge cutoff date and may not reflect recent events, regulatory changes, price updates, or other time-sensitive information. Restaurant hours, availability, and prices confirmed by Joanna should be independently verified.
AI may misinterpret nuanced, ambiguous, or culturally specific requests. Responses may not account for local laws, customs, regulations, or personal circumstances relevant to your situation.
When summarising or interpreting emails, the AI may miss important details, misread tone or intent, or omit critical information. You should read important emails in full before taking action based on a Joanna summary.
When Joanna assists with bookings or reservations, errors may occur including incorrect dates, times, party sizes, or venues. Always confirm any booking directly with the service provider before relying on it.
Nothing produced by the Service constitutes legal, financial, medical, dietary, psychological, or any other form of professional advice. For matters requiring professional expertise, please consult a qualified professional.
We make no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of any information or output generated by the Service. Any reliance you place on such information is strictly at your own risk.
We expressly disclaim all liability for any errors or omissions in the content of the Service, and for any loss or damage — whether direct, indirect, incidental, consequential, or otherwise — arising from your use of or reliance on the Service.
When Hi Joanna takes actions on your behalf with third-party services (such as making restaurant reservations, searching for travel options, or interacting with external platforms), the following apply:
The voice recognition component of the Service may misinterpret spoken commands, particularly in noisy environments, with strong accents, or for technical or specialised terminology. Misrecognised commands may result in unintended actions. You should review any action taken by Joanna before confirming it, particularly for bookings, purchases, or communications sent on your behalf.
Hi Joanna may assist in drafting emails, messages, or other communications on your behalf. You are solely responsible for reviewing and approving any communication before it is sent. We are not liable for any consequences arising from communications sent based on AI-generated drafts, including misunderstandings, reputational harm, or contractual obligations.
The Service is not a substitute for professional medical, legal, financial, or other specialised advice. Specifically:
We do not guarantee that the Service will be available at all times, uninterrupted, or error-free. The Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for any loss or inconvenience caused by service unavailability.
You are responsible for:
To the fullest extent permitted by applicable law, Hi Joanna and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, or from any errors, inaccuracies, or omissions in the content generated by the Service.
We are committed to continuously improving the accuracy and reliability of the Service. If you encounter an error, inaccuracy, or harmful output, please report it to us at [email protected]. Your feedback helps us improve the Service for all users.
We may update this Disclaimer from time to time to reflect changes in the Service or applicable law. We will notify you of material changes by updating the effective date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Disclaimer.
If you have questions about this Disclaimer or wish to report an AI error, please contact us: